Klaus 😻

Klaus is a quality management solution that helps companies drive revenue by identifying gaps in customer experience – using AI, automation, and data analysis. Support teams in companies such as Wise, Pipedrive, Epic Games, and SoundCloud use Klaus to review & impurrrove their customer service quality.

Our quickly expanding, international team has embraced the remote-first mindset from day one. We're looking for an ambitious Business Development Representative based in North America to ensure the Klaus club keeps growing.

What to expect? 🧐

• Using your outbound skills to help potential customers to connect with our sales team
• Working with our marketing and partnerships teams, travelling to events (when possible)
• Reporting to the Head of Sales in North America and working with experienced colleagues from companies like Pipedrive, SurveyMonkey, Microsoft, and Zendesk based in the US, Canada, Amsterdam, Tallinn, Lisbon, and Switzerland (and expanding!)

Okay! But what are the expectations? 😎

•  1+ years experience in sales development or a similar role
• Experience with a broad range of mid-market and enterprise companies
• Confident in building an outbound pipeline as well as managing inbound leads
• Data-driven, maintaining high CRM standards to understand performance and detect room for improvement
• Excellent verbal and written communication skills (we work in English)
• Team player, comfortable working remotely
• Experience in CX is a plus but not required
  

Still doubting? Here are a few more reasons why to join! 🎉

• Work in an exciting environment which nurtures growth
• Remote-first culture – work from anywhere with colleagues from 17 different countries
• Base pay + meaningful stock option package
• Supported learning and development
• Mental health support
• Home office setup reimbursement
• Lots of cat gifs and the best colleagues