Senior Back-End Engineer
What's the opportunity
Zendesk’s category-defining quality management platform for customer support teams makes giving internal feedback easy and systematic. We’re at the forefront of the burgeoning customer experience market, enabling support teams to review & improve their customer service quality. We know it takes an amazing team to build such fantastic products.
That is why we are looking for a Senior Back-End Engineer who loves to tackle complex problems to join our team and help us shape our vision. Does that sound like you? If so, be sure to read on!
Our Stack
- Go, Python, Java, PostgreSQL, Google Cloud Spanner, GRPC, REST, microservices
- TypeScript, Vue.js, Cypress
- Google AI Platform, Apache Beam, and Airflow
- Google Kubernetes Engine, Cloud Run, Github Actions, Bazel, and monorepo
What you'll be doing
- Mission-driven development with a 6-week development cycle
- High level of independence and trust, you decide how the implementation is done
- Working independently in a team and delivering high-quality code in a timely manner
- Building and improving our RESTful and RPC-based APIs to be consumed by various applications (and end-users!)
- Building reusable code and libraries for future use
- Optimizing the application for maximum performance and scalability
- Implementing security and data protection functionalities
- Designing and implementing data storage solutions
- Building out integrations with help desk and analytics platforms
- Performing code reviews and providing feedback to your peers
- Writing automated tests
What you'll bring to the role
- At least 5 years of experience with a focus on back-end development
- Experience with programming languages like Go, Python, or Java
- Strong understanding of SQL and database technologies
- Working experience with cloud-native technologies like Kubernetes and Docker
- Experience with Google Cloud Platform or Amazon Web Services
- Comfortable with working remotely in English across departments
- Excellent written and spoken communication skills
Sounds interesting? Submit your application 👇
- Department
- Engineering
- Role
- Back-End Engineer
- Locations
- Zendesk Tallinn
- Remote status
- Hybrid Remote
About Klaus
For the past five years we’ve been building the best quality management solution that helps companies drive revenue by identifying gaps in customer experience – using AI, automation, and data analysis. This year we hit an important milestone and were acquired by Zendesk!
Zendesk is a global, digital-first company on a mission to make the world better—one customer experience at a time.
Senior Back-End Engineer
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